THINKDESK deployment: 15 locations by the end of 2022
IBMers at each location: ~2,500
THINKDESK kiosks revolutionize how IBMers receive IT support. The kiosks allow users to access IT support professionals in real time, get laptop accessories, and drop off devices for hardware service. These videos inform viewers of all the various uses for the kiosks as well as how to operate the kiosks properly.